Not accepting appointments at this time as we transition from MI to TX.
We received a call for mobile RV repair by a customer who did not have power to his RV. When we arrived on site, we checked power at the pedestal and there was no power. But there was a visual clue about why it wasn't working - previous smoke damage. Power problems at the pedestal are the responsibility of the RV park.
We heard from a customer who was trying to leave the RV park, but his front jacks wouldn't come up. He needed a mobile RV repair service ASAP. Upon arrival, we investigated the problem, the gear box in the front jack motor was stripped. A new gear box must be ordered, but he needs to leave the RV park ASAP.
We took pressure off the front jacks using bottle jacks, which allowed us to manually raise the jacks up. The customer could then leave the park, as scheduled, and order a new gear box when he gets home.
Having a bottle jack in your RV toolbox is a good idea for these types of emergencies.
A customer called because she found a leak inside her RV by the refrigerator. She noticed the damp carpet when it rained.
When we arrived, we pulled the panel off of the back of the refrigerator. We found the drain line was dripping inside instead of outside her RV. It was just a coincidence that she found it when it was raining.
It was an easy fix to put the drain line through the panel to drain outside, as intended. However, there was damage to the cabinet holding her refrigerator, which will not be so easy to fix.
Sometimes replacing a water heater falls into the category of "happy wife, happy life!" Our customer's water heater went out and needed to be replaced. He is quite handy and struggles to hire others to fix something he can fix cheaper.
However, when you are on vacation and without hot water, your wife will likely veto waiting until you get home to fix it yourself and instead suggest you call a mobile RV technician to make it happen now.
We were glad to replace the water heater and bring marital bliss back to their vacation!
A customer called because their furnace would come on for just a few seconds, then cut off. Can you fix it? But the bigger question became how was your furnace installed?
The manufacturer installed the furnace first, then built the kitchen cabinets around the furnace. There were kitchen drawers installed at an angle, which meant "creative" bracing. Therefore, you could not remove the furnace by removing the drawers.
There was an access panel, but it was not big enough to remove the furnace. Modifications were required to enlarge the hole, yet still be aesthetically pleasing. Once we got the furnace out of the hole, then we could finally start diagnosing their issue.
Being a good RV technician sometimes requires a bit of detective work. We got a call from a customer who said his water pump wasn't working. Did we have a replacement? Yes, we did.
We always start by checking the power source. The wire leaving the switch was one color. The wire coming from the motor was a different color. Translation, there is an electrical junction.
We back traced the wire, starting at the pump, and found the electrical junction behind the drawer in the bathroom. One of the wires to the junction had come loose. We reconnected the wire and the pump worked as intended.
A recent customer called with a list of issues he wanted addressed. We had just about completed everything when he said our four favorite words, "While you are here..." There is a problem with the kitchen faucet. There isn't much water flow.
We removed the faucet aerator, which was clogged. We cleaned and reinstalled. There was an immediate improvement in water flow.
We suggest that you periodically clean all of your sink aerators, which can become clogged overtime.
A customer called because he was missing a nut on the shackle bolts on his leaf spring suspension. He had the new bolts and nuts but needed help. Upon further inspection, the threads on the bolt were stripped, so it needed to be replaced.
Using bottle jacks, we took the pressure off the suspension, removed the trailer tire, and replaced the bolt and missing nut. Upon further inspection, we found two other bolts needing to be replaced in that same area. The customer had peace of mind knowing all three nuts and bolts were new.
Fortunately, the customer routinely checks his tire pressure and his suspension system. He found a missing nut, while it could be safely replaced, and not while stranded on the side of the road.
A customer called because there was a gap under his slide topper that was pulling the outer skin of his coach from the wall.
We reached out to the manufacturer of the coach to discuss the situation and agreed upon a plan. We removed the slide topper, pulled out the old screws, and removed the old sealant. We reapplied sealant, as recommended by the coach manufacturer, and closed the gap with screws.
The sealant needs 7 days to cure, so we reattached the slide topper after the appropriate length of time.